Last Updated: October 13, 2026
Jim Fahad Digital provides professional video content production and software tutorial services.
Jim Fahad Digital is operated by JIM FAHAD DIGITAL LLC, a limited liability company registered in New Mexico, United States (“we,” “us,” or “our”).
Our services are custom digital projects delivered remotely. We do not ship physical products as part of our standard video production services.
This policy explains how projects are initiated, produced, reviewed, and delivered to clients.
Each project begins with an inquiry and a review of the client’s requirements.
Before production starts, we provide a proposal or written agreement outlining:
Production begins after the applicable project terms have been approved and any agreed initial payment requirements have been fulfilled.
Once a project is confirmed, we begin the onboarding process to understand the client’s product, objectives, and content requirements.
Depending on the project, onboarding may include:
Clients are responsible for providing the necessary information, materials, and access to support the agreed production process.
Our typical video production workflow includes the following stages:
The exact production process may vary depending on the project’s scope and complexity.
Delivery timelines are determined individually based on project requirements, complexity, video duration, and the number of deliverables.
The expected completion timeline and applicable milestones are confirmed in the approved project proposal before production begins.
Timelines may be affected by changes in project scope, delayed client feedback, unavailable product access, or other circumstances impacting production.
We will communicate significant schedule changes and coordinate any necessary adjustments with the client.
During production, we may provide preview or review versions of videos so clients can provide feedback and request revisions within the agreed scope.
Once the required revisions and approvals are completed, final deliverables are prepared for delivery.
Completed videos and other agreed digital files are delivered through secure download links, shared cloud folders, or another method agreed upon with the client.
The release of final deliverables follows the payment terms and milestones specified in the approved project agreement.
Unless otherwise agreed in writing, any agreed transfer or license of rights in the final deliverables takes effect only after full payment of the applicable project fees.
Raw footage, editable project files, unedited recordings, and internal production assets are not automatically included unless expressly specified in the project agreement.
The number of included revisions and the review process are defined in each approved project proposal.
Clients may request changes or corrections within the agreed project scope.
Requests involving additional videos, major content changes, new features, or work beyond the approved scope may require additional fees or revised timelines.
Any additional charges or significant changes will be communicated for client approval before the additional work begins.
If a client experiences difficulty accessing delivered files or identifies an issue with the delivered content, they may contact our team for assistance.
We will review the reported issue and provide appropriate support or corrections according to the agreed project terms.
Cancellation and refund requests are handled in accordance with our Cancellation & Refund Policy and the applicable project agreement, subject to applicable law.
For questions about project delivery, revisions, or our services, please contact:
JIM FAHAD DIGITAL LLC
Registered in New Mexico, United States
Business Operations: Dhaka, Bangladesh
Website: https://jimfahaddigital.com
Email: hello@jimfahaddigital.com